About Us

Privacy policy

At RARA ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when you visit our website, use our services, or make a purchase.

By using our website, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience. This includes:

  • Personal Information: When you create an account, make a purchase, or communicate
    with us, we may collect the following:
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information (credit card, UPI)
    • Order history
  • Non-Personal Information: We may collect data related to your interactions with our website, such as:
    • IP address
    • Browser type and version
    • Device information (mobile or desktop)
    • Pages visited on our website
    • Time spent on pages
    • Referral source (how you found our website)
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our website. These may help us personalize your experience, track website usage, and provide relevant advertising. You can manage cookie preferences through your browser settings, but disabling them may limit some features on our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process your purchases, fulfill orders, and send order-related communications (such as shipping confirmations or invoices).
  • Customer Service: To respond to your inquiries, offer support, and improve our customer service.
  • Personalization: To personalize your shopping experience by providing product recommendations based on your preferences and browsing history.
  • Marketing: To send promotional emails, offers, and updates (only if you have opted in).
  • Website Improvement: To analyze user behavior on our website and make improvements for a better user experience.
  • Security: To detect and prevent fraudulent activities and ensure the safety of your personal data.

3. How We Share Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us with various business operations, such as payment processing, shipping, email marketing, and website analytics.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.
  • Business Transfers: If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction. We will notify you before your personal data is transferred.

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we take steps to protect your information, no method of data transmission or storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access and update your account information by logging into your account or contacting us directly.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails or notifications, you can unsubscribe by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Data Deletion: You can request to delete your account or personal data by contacting us. Please note that we may retain some data to comply with legal obligations.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or data practices. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of the policy and notify you if necessary. We encourage you to review this policy regularly for any updates.

9. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at: